I've recently setup a forum currently running 3.3.14. I've been facing a sporadic problem, however, and hoping to get some input. I'm not sure if this is bug or a setup issue!
Anyhow, I have a couple dozen active users (including myself), but several have faced an issue where they have been using the forums for a few days without issue, and then suddenly it forces them to re-login...and when they do, it keeps saying the password is incorrect. However, I know without a doubt that the password is NOT incorrect, since it has happened to me as well, and my password is auto-filled.
After several attempts, of course, it locks the user out. At this point, the only solution is to use the forgot password link and reset the password. In my case, I just re set the password to exactly what it was before (again, using auto-fill!) and it works fine.
If this happened just to one or two people, I would have thought it is because of actually entering a password incorrectly. But several people have faced the same issue now. For whatever reason, sometimes the phpbb software seems to almost "forget" the password the user set or something.
Any thoughts as to why this could be happening? Thanks so much!
Anyhow, I have a couple dozen active users (including myself), but several have faced an issue where they have been using the forums for a few days without issue, and then suddenly it forces them to re-login...and when they do, it keeps saying the password is incorrect. However, I know without a doubt that the password is NOT incorrect, since it has happened to me as well, and my password is auto-filled.
After several attempts, of course, it locks the user out. At this point, the only solution is to use the forgot password link and reset the password. In my case, I just re set the password to exactly what it was before (again, using auto-fill!) and it works fine.
If this happened just to one or two people, I would have thought it is because of actually entering a password incorrectly. But several people have faced the same issue now. For whatever reason, sometimes the phpbb software seems to almost "forget" the password the user set or something.
Any thoughts as to why this could be happening? Thanks so much!
Statistics: Posted by RyanBruner — Thu Apr 03, 2025 2:54 pm